Get Help

Having trouble with LazyBoo? We're here for you. Reach out to us at any time:

Common Issues

I forgot my username

On the login screen tap "Forgot username?" and enter your email address. We'll send your username to your email immediately.

I forgot my password

On the login screen tap "Forgot password?" and enter your username. We'll send a password reset link to your email.

The app is not sending notifications

Make sure you've allowed LazyBoo to send notifications in your iPhone Settings → LazyBoo → Notifications. Turn on "Allow Notifications".

I can't log in

Make sure you're using your username (not email) to log in. If you still can't log in, contact us at support@lazyboo.app and we'll help you right away.

I want to delete my account

Go to Settings → Danger Zone → you can either Deactivate your account (data kept for 22 days) or Permanently Delete your account (immediate deletion).

I lost access to my email

Contact us at support@lazyboo.app with your username and we'll help you regain access to your account.

Something else?

Contact us at support@lazyboo.app and we'll get back to you within 24 hours. No question is too small — we're here for you 💜